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Terms and Conditions

Terms and Conditions for Paws and Pencils Art Website:

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1. Quality Assessment and Timescale: Upon receipt of your enquiry, I will assess the quality of the provided photograph and provide a realistic expectation of the portrait's quality. Additionally, I will estimate the time required to complete the portrait. This assessment will be communicated to you before any payment is made.

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2. Deposit Requirement: A 50% deposit is required before commencement of the portrait. The remaining balance must be settled upon your approval of the final portrait (via photo) and before the artwork is dispatched to you.

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3. Delivery and Insurance: All artwork will be dispatched via tracked and signed-for delivery with proof of postage. While every effort will be made to ensure the safe delivery of your painting, I cannot be held responsible for non-delivery after the package has been dispatched. However, please note that the value of your painting will be covered by Royal Mail insurance, enabling you to file a claim in the event of non-delivery.

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4. Refunds: Refunds will not be issued once the portrait has been completed and dispatched. However, in the rare event of dissatisfaction, please contact me to discuss potential resolutions.

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5. Cancellations: Should you wish to cancel your commission before completion, please notify me as soon as possible. The deposit may be refundable depending on the stage of completion of the portrait and any costs incurred.

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6. Copyright: I retain the copyright to all commissioned artwork. However, you are granted a non-exclusive license to use the portrait for personal purposes.

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7. Amendments: Minor amendments to the portrait can be made at no additional charge within a reasonable scope. Any major revisions may incur additional fees.

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8. Communication: Timely communication is essential throughout the commission process. Please respond promptly to queries and approvals to ensure timely completion of your portrait.

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By proceeding with the commission, you agree to abide by these terms and conditions.

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If you have any questions or concerns regarding these terms, please feel free to contact me for clarification.

Thank you for considering my services. I look forward to creating a beautiful portrait for you.

Terms and Conditions for Paws and Pencils Art Subscription Box

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At Paws and Pencils Art, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you sign up for our services, including your name and email address.

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1. Information We Collect

When you sign up for our Coloured Pencil Art Subscription Box or join our mailing list, we collect the following information:

  • Name – To personalize your experience and manage your subscription.

  • Email Address – To communicate with you regarding your subscription, send updates, and provide access to our tutorials and community.

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2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • Providing Services: To process your subscription and deliver your monthly boxes.

  • Communication: To send you updates about your subscription, tutorial access, exclusive offers, and important notices.

  • Customer Support: To address your questions, concerns, or issues with the service.

  • Marketing: With your consent, we may send you occasional promotional emails about new products or offers.

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3. Sharing Your Information

We do not share, sell, or distribute your personal information to third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) solely to facilitate our services.

  • Legal Requirements: If required by law or to protect our legal rights, we may disclose your information to authorities.

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4. Data Security

We take your privacy seriously and implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.

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5. Your Rights

You have the right to:

  • Access, correct, or request deletion of your personal information.

  • Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

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6. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and we will notify you by email of any significant changes.

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7. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

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By signing up for our Coloured Pencil Art Subscription Box, you agree to the terms of this Privacy Policy.

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