Terms and Conditions

1. Quality Assessment and Timescale: Upon receipt of your enquiry, I will assess the quality of the provided photograph and provide a realistic expectation of the portrait's quality. Additionally, I will estimate the time required to complete the portrait. This assessment will be communicated to you before any payment is made.

2. Deposit Requirement: A 50% deposit is required before commencement of the portrait. The remaining balance must be settled upon your approval of the final portrait (via photo) and before the artwork is dispatched to you.

3. Delivery and Insurance: All artwork will be dispatched via tracked and signed-for delivery with proof of postage. While every effort will be made to ensure the safe delivery of your painting, I cannot be held responsible for non-delivery after the package has been dispatched. However, please note that the value of your painting will be covered by Royal Mail insurance, enabling you to file a claim in the event of non-delivery.

4. Refunds: Refunds will not be issued once the portrait has been completed and dispatched. However, in the rare event of dissatisfaction, please contact me to discuss potential resolutions.

5. Cancellations: Should you wish to cancel your commission before completion, please notify me as soon as possible. The deposit may be refundable depending on the stage of completion of the portrait and any costs incurred.

6. Copyright: I retain the copyright to all commissioned artwork. However, you are granted a non-exclusive license to use the portrait for personal purposes.

7. Amendments: Minor amendments to the portrait can be made at no additional charge within a reasonable scope. Any major revisions may incur additional fees.

8. Communication: Timely communication is essential throughout the commission process. Please respond promptly to queries and approvals to ensure timely completion of your portrait.

By proceeding with the commission, you agree to abide by these terms and conditions.

If you have any questions or concerns regarding these terms, please feel free to contact me for clarification.

Thank you for considering my services. I look forward to creating a beautiful portrait for you.